Additional Special Services

You can book any available seat at the time of the booking, provided you comply with safety rules and limitations. If you booked the BASIC package you will have a random seat assigned in case you don`t book a preferential seat, paying the associated fee. If you booked the CLASSIC package you can select, free of charge, any standard seat (except those situated next to the emergency exits and those

Sports equipment can be added on our website, through our Call Center or at the airport during check-in formalities. The sports equipment should not exceed 23 kg. The maximum sum of measurements (length, width, height) allowed for sports equipment is 250 cm. For flights operated with ATR or E145 the maximum dimensions allowed are 158 cm linear. The following items are considered sports equipment:

You can transport your musical instrument in the cabin or in the hold. To transport a musical instrument as hand baggage (substitute the cabin baggage for the musical instrument), it must not exceed the maximum dimensions of 55cm x 40cm x 20cm and weight of 10kg (only if your ticket fare includes large cabin baggage or if you booked the priority boarding service) so it can be stored in the overhea

We can transport small-sized animals- cats, dogs, small rodents, pet rabbits, ferrets of up to 10 kg (including the cage or soft-sided carrier). The pet must be transported in a IATA certified cage that doesn`t exceed the maximum dimensions of 46x31x25 cm so it can be placed under the seat in front of you. The cage/carrier must be fully closed, bite and leak proof. You can transport only one cage

To request special assistance for unaccompanied minors, we invite you to download the attached document "UNACCOMPANIED MINOR FORM.pdf" to be completed and signed in 3 copies. One of the copies must be sent to us through the form available at this link indicating "Special Assistance" in the subject line and specifying all necessary details. Please note that to request the Unaccompanied Minor servic

Regardless of the fare family you book all tickets have one small cabin baggage of 40x30x20 cm included. This baggage will be stowed under the seat in front of you. You can also book large cabin baggage of 55x40x20 cm/10kg and priority boarding package. This baggage will be stored in the overhead baggage compartments or locked storage area (depending on the type of aircraft operating the flight).

The stroller is tagged and transported as hold baggage. For infants (under 2 years of age) you can transport, free of charge, a stroller of one or more parts or a 2 kg hold baggage with maximum dimensions of 40x30x20 cm. Any other baggage you transport for the infant will be charged as per our general baggage conditions (For details please see the Service fees and surcharges Section of our Terms a

You can transport a sports/ hunting weapon if you add the WEAP service on your booking (online, through the Call Center or at the airport) and pay the associated fee (more information on the fees associated please check our Service fees and surcharges section). Passengers who wish to carry a firearm must possess a valid firearms permit. Firearms can only be transported in the cargo hold, must be d

Ash urns can be transported as cabin baggage if the urn complies with cabin baggage dimensions- small cabin baggage 40x30x20 cm or large cabin baggage 55x40x20 cm (depending on the type of fare you booked). Urns can also be transported in the checked-in baggage. The transport of human remains in coffins can be arranged only through the Cargo Department. In this case you need to contact us by this

Special services and extras can be added to a booking so that the passenger can transport specific items or access certain services during their travel. The special services are available in bundles (for details please see [Bundles [link to]]) or individually and they can be added during ticket issuance or post booking. Regular special services (baggage, sports equipment) can be added up to 3 hour