To request special assistance for unaccompanied minors, we invite you to download the attached document "UNACCOMPANIED MINOR FORM.pdf" to be completed and signed in 3 copies. One of the copies must be sent to us through the form available at this link indicating "Special Assistance" in the subject line and specifying all necessary details. Please note that to request the Unaccompanied Minor service, you must always contact our Customer Service by phone to complete the procedure.
Please present the other two copies at the check-in counter at the airport.
If you require special assistance at the airport, we invite you to download the document ''MEDIF_FORM_A.pdf'', complete and sign it, and present it at the check-in counter at the airport.
If you require a medical clearance to fly, please download the MEDIF_FORM_B.pdf, have it completed and signed by a doctor, and send it to us through the contact form. Please note that for requesting services related to medical cases, you must always contact our Customer Service by phone to complete the procedure.
MODULO-MINORE-NON-ACCOMPAGNATO.pdf
APPLICATION/PDF
MEDIF-FORM.pdf
APPLICATION/PDF
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How to request special assistance | AeroItalia Help Center