Types of Passengers and Special Assistance

If you have up to 28 weeks of pregnancy, without complications, you can travel without medical documents. Between 28 and 36 weeks of pregnancy it`s necessary to present a medical certificate, stating the expected date of birth, the confirmation that the pregnancy is without complications, and that you are fit to travel by plane. The certificate needs to be signed and stamped by your doctor. If you

We accept the transport assistance dogs in the passenger cabin. The transport is done free of charge. Assistance dogs are not subject to contingency. We consider assistance dogs to be those listed below provided they have documentation proving this condition: Guide dogs that aid people with a visual impairment or disability. Guide dogs that aid people with a physical disability. Hearing dogs, whic

If you need special assistance or have a medical condition we should know about (pregnancy, sensory deficiency) please access the Special assistance section located under the name of the passenger and select the corresponding option. Even if you don`t require special assistance, age or particular medical conditions might imply seating restrictions, for security reasons, so please add these alerts

“Unaccompanied minor” - any Italian citizen aged between 6 and 14 years on the effective date of the travel, who travels unaccompanied by an adult, in accordance with the relevant legislation. For other nationalities the age interval for an unaccompanied minor is 6 to 18 years. Minors over 14 years of age can also request assistance by adding the unaccompanied minor service, should they wish to. T

If you need assistance for transfer through the airport or for boarding please make sure you add the Wheelchair service (based on necessity) at least 48 hours before the scheduled time of departure. This is a service provided by airport representatives and needs to be requested by us before the flight, so please make sure you add the service on your booking before the time limit. Also you should k