Reservations

When traveling with an infant for an extended period and the return date is past the infant`s second birthday (he/she exceeds the age limit for infants by the time of the return flight) you should book the segments separately. The outbound will be booked for adult and infant on a booking code, and the inbound will be booked for adult and child on a different reservation. If you already booked roun

Only infants can be added to an existing booking by contacting our Customer Support Team. Any other passenger type will be issued on a separate booking. If you want to issue a ticket for a child that is traveling accompanied by adults on a different reservation you should select an adult as passenger type and insert a fictive date of birth as you can`t book without an adult on the ticket. After co

You can request an invoice for your ticket, at the time of booking the ticket. For an efficient and prompt handling of request please make sure you fill out the form correctly and you provide all the necessary information for the invoice.

Small name errors (up to 3 letters) that can be considered typos are corrected free of charge given the correction is not for a round trip ticket where the first flight has passed (regardless the passenger travelled or not). Also inverting the name and surname is considered a correction and is done free of charge.

You can book a ticket with Aeroitalia through the following sales channels: Website www.aeroitalia.com Travel agencies (including online travel agencies) Call center Ticketing offices in the airport The booking must contain the following mandatory elements: route and date of travel, passenger name and contact information. Upon full payment the booking code (PNR) is generated. This code will be nec

Our fares are organised in three different packages to suit the most varied travel needs. BASIC Small cabin baggage 40x30x20 cm; Free of charge online check-in available starting with 24 hours up to 3 hours before departure; Changes as per fare rules; CLASSIC Small cabin baggage 40x30x20 cm; Free seat selection except first four rows and over wings; emergency exits 1x23 kg checked-in baggage (for

“Unaccompanied minor” - any Italian citizen aged between 6 and 14 years on the effective date of the travel, who travels unaccompanied by an adult, in accordance with the relevant legislation. For other nationalities the age interval for an unaccompanied minor is 6 to 18 years. The service is available only for direct flights. The fee for this service is available in our Service fees and surcharge

Infants are children under the age of 2 years (at the date of travel). To book a ticket you need to fill out the number of adults and the number of infants that will be on the ticket. Because infants don’t have a separate seat on the aircraft (they travel on the accompanying adult`s lap) they will appear as associated to an adult. Automatically the infant is attributed to the first adult on the bo

Date changes can be done up to 3 hours before departure. Depending on the fare bundle you booked. You will need to pay a penalty fee and the fare difference, if any. The date change fees can be verified in Service fees and surcharges section. Changing your flight to the same day, but for a different departure time is also considered a date change. Changes can be made only if the check in online wa

Name changes can be done up to 3 hours before departure by paying a name change fee. The name change fees can be verified in Service fees and surcharges section. Name changes can be made only if the check in online was not completed. If you checked-in for your flight, you first need to contact our customer support department to have your boarding pass cancelled. Also name changes are not allowed o